I was talking to friend of mine the other day about possibly doing some work with his organization. We both got very excited about the positive impact this work could have on his team. In the final moments of the conversation he then asked that I send him some concrete measurable positive outcomes of my work from other clients. In a flash I could feel my heart race, my anxiety level go up and some good old anger erupt (not outwardly however.) I said due to confidentiality agreements I would not be able to be too specific but would offer some overall thoughts as well as testimonials. He said it would be best to have concrete defined outcomes from other organizations so that his boss would be able to sign off on this work. I said I would do my best.
Since that call I have pondered what my anger and anxiety was about. I am sure there are many levels and much complexity to my response and yet I now have one major insight as to what this was about. We have lost the ability in our world to trust in things that are not measurable – not seen. The work I do is about creating fulfilling lives for people, creating better working relationships, and creating positive motivating energy for individuals, teams and organizations. This is NOT measurable stuff. This is about changing the energy.
The energy of people and teams is not measurable. It is experienced in our hearts and souls. You may know this as EQ work – Emotional Intelligence. Now, I so understand the necessity of needing good references and data sometimes to minimize risk – totally get this! This guys boss has no idea who I am or what I do. And yet, why have we lost the ability to lean into trusting and intending that something will work rather then needing proof that it will work? We have a world that is so focused on guaranteed outcomes and is less willing to trust intuition and gut reactions. (I know this comes from fear.) Back to my call – my own internal response was somewhere in the land of “this must work or else.” No wonder my heart rate went crazy. Well, I gotta say, I cannot do my life this way anymore. I have no idea if it is going to work. My track record is pretty good – hundreds of workshops – thousands of participants over a period of 20 years, but definitive measurable “proof” I do not have. I do have thousands of stories and thank you notes (I save every one by the way) which touch my heart way deeper than any spread sheet could ever measure. I say if we trusted a bit more in the “unseen” world and needed a bit less proof from the “seen” world, it would go way better. Apple has NEVER EVER done a focus group for ANY of its products. The largest company in the world created all of its success from intuition and imagination. Talk about trust and intention! Meanwhile I am now putting together my “data” for my friend, because I am wildly invested in doing good work for he and his team. I deeply trust and intend that whatever I provide will be enough!
(If you are interested in going deep within the realm of what I am talking about here, please go check out the work of Leza Danly and Jeanine Mancusi called “Lucid Living” -truly transformative! www.lucidliving.net)